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Privacy & Safety

Privacy and Safety Policy

 

At Snips Art Designs, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy and Safety Policy outlines how we collect, use, store, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

This policy applies when you visit our website, purchase artwork, book or attend workshops, or otherwise interact with our services.

 

1. Who We Are

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Snips Art Designs

Data Controller: Ella Maddison

Email: info@snipsartdesigns.com

Instagram: @snipsartdesigns

Facebook: @snipsartdesigns

We are the data controller for the personal data you provide.

 

2. What Personal Data We Collect

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We collect only the data necessary to provide our services to you. This may include:

  • Contact details: Name, email address, phone number

  • Order and delivery information: Billing and shipping addresses

  • Workshop participation details: Emergency contact (if required), dietary/access needs

  • Payment data: Handled securely by third-party payment providers 

  • Website usage data: Collected via cookies and analytics tools (see Section 6)

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We do not collect special category data (e.g., health, religious beliefs) unless you voluntarily provide it for a specific workshop need — and it will be handled with extra care.

 

3. How and Why We Use Your Data

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Purpose                                                                                          - Lawful Basis

To process orders and deliver artwork or services                        - Contract

To manage workshop bookings and communicate with you        - Contract

To respond to enquiries and provide customer support                - Legitimate interests

To send marketing emails (only if you opt in)                              - Consent

To comply with legal or regulatory obligations                            - Legal obligation

 

4. How We Store and Protect Your Data

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We take your data security seriously and have implemented technical and organisational measures to protect it, including:

  • SSL encryption on our website

  • Secure, password-protected databases and systems

  • Regular access reviews and role-based permissions

  • Use of trusted third-party processors with data protection commitments

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We store your personal data only as long as necessary to fulfil our purposes, comply with legal obligations, or resolve disputes. For example, we typically keep order records for 6 years for tax purposes.

 

5. Third-Party Services

 

We only share your data with trusted third-party service providers, including:

  • Payment processors 

  • Email and communication platforms 

  • Website analytics providers (e.g., Google Analytics)

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These providers are contractually obligated to process your data securely and only as instructed by us.

 

6. Cookies and Analytics

 

We use cookies and similar technologies to:

  • Analyse website usage and performance

  • Remember preferences

  • Improve user experience

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Where required, we ask for your consent before placing non-essential cookies. You can manage your cookie settings in your browser or via our cookie consent banner.

 

7. Your Rights Under UK GDPR

 

You have the following rights:

Right to access                             – Request a copy of the personal data we hold

Right to rectification                    – Request correction of inaccurate data

Right to erasure                            – Request deletion of your data (in certain circumstances)

Right to restrict processing

Right to data portability

Right to object                              – To direct marketing or processing under legitimate interests

Right to lodge a complaint           – With the Information Commissioner's Office (ICO)

 

To exercise your rights, please contact us at [contact@email.com]

 

8. Children’s Privacy

 

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. Parents or guardians who believe we may have collected data from a child can contact us for deletion.

 

9. Policy Updates

 

This Privacy and Safety Policy may be updated from time to time to reflect changes in our services or legal obligations. We recommend checking this page regularly. The last update was on: 4th July 2025.

 

Contact Us

 

If you have any questions about this Privacy and Safety Policy or how your data is handled, you can contact us at:

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